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Customer Complaints Handling Procedure
We are very conscious about customer satisfaction. Having this on mind, the below procedure is introduced to address customer complaints and ensure a resolution at the earliest.
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  • Head Office

    National Insurance Trust Fund
    (Colombo)
    No:95, UPTO House
    Sir Chittampalam A Gardiner Mawatha,
    Colombo 2.

    Email Address :  mail@nitf.lk

  • Regional Offices

    National Insurance Trust Fund
    (Anuradhapura Branch)
    No. 514/A2/A,
    Maithreepala Senanayake Mawatha,
    Anuradhapura.
    Srilanka.

    Phone : (+94) 252 224 307
    Fax-line : (+94) 252 226 082


  • National Insurance Trust Fund
    (Matara Branch)
    Southern Provincial Head Office,
    District Secretariat,
    Matara.
    Srilanka.

    Phone : (+94) 412 233 373
    Fax-line : (+94) 412 233 373